Download and Installation

  1. Search for Metasy Studioarrow-up-right on Google (search engine), or visit the official website.

  1. Click on the "Download" button.

  1. System Requirements

The following system specifications are required for Studio to run smoothly:

  • Windows (64-bit) – Windows 7, 8, 8.1, 10, or 11. For Windows 10 or earlier versions, you will also need Internet Explorer 11 or higher and the latest version of WebView2.

  • macOS – macOS 10.13 (High Sierra) or higher.

  • Processor - A processor with a clock speed of 1.6 GHz or higher.

  • RAM – 4 GB of system memory.

  • Hard Disk - At least 10 GB of available disk space after installation.

  • Graphics Card - A computer with a dedicated graphics card that is no more than 5 years old or a laptop with an integrated graphics card that is no more than 3 years old.

  • Internet Access - At least 4-8 MB/s to keep Studio up to date and to save projects to your Metasy account.

  1. Locate the Studio installer in the browser's download history, then double-click on the file.

  • On Windows, the file is named Metasy Studio.exe

  • On MacOS, the file is named Metasy Studio.dmg

  1. After Studio is installed, a pop-up confirmation window will appear. Click the Start Studio button.

  2. Log in to Studio with your Metasy account. If you don't have an account, you can create one on metasy.onlinearrow-up-right or directly in Studio. When creating an account, follow the prompts to protect your account security.


Possible issues during download and installation:

Installation gets stalled on the resource update screen

  • Check the installation steps.

  • Restart the editor.

  • Reinstall.

Installation failed

  • Permission issue, you can try running as administrator to see if it can be resolved.

  • If some antivirus software scans frequently, try uninstalling the editor, then disable the antivirus software (note that some antivirus software may still run background processes, which can be tricky) before reinstalling.

  • If the installation path contains Chinese characters, it may also cause this problem.

No response on the login screen

  • Check your internet connection and make sure you are connected to the internet.

  • Disable any network proxy software.

  • Restart the editor.

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